Procurement - RASCI View¶
The Procurement function at Simpaisa manages the end-to-end lifecycle of vendor and partner relationships - from initial identification through commercial negotiation, legal agreement, technical integration, security assessment, and ongoing performance monitoring. Procurement is led by the COO (Accountable for commercial negotiation and go-live approval) with the PMO owning the programme management of each onboarding engagement.
Procurement is distinct from Payment Channel Partnerships (PCP), which owns the identification of payment channel vendors. Procurement handles the formal contracting, due diligence, and lifecycle management of all third-party relationships.
Primary Processes¶
7.15 Vendor and Partner Onboarding¶
Procurement (PMO as programme owner, COO as commercial Accountable) owns the full vendor onboarding process. PCP identifies payment channel vendors; Procurement formalises all relationships.
Process Flow
Role Key
| Abbreviation | Full Role |
|---|---|
| COO | Chief Operating Officer |
| CFO | Chief Financial Officer |
| CTO | Chief Technology Officer |
| CISO | Chief Information Security Officer |
| CRO | Chief Revenue Officer |
| H-Legal | Head of Legal |
| H-Treas | Head of Treasury |
| PM | Product Manager |
| Int.Lead | Integration Lead |
| Princ.Arch | Principal Architect |
| Comp.An | Compliance/Regulatory Analyst |
| SQA | SQA Lead |
| PMO | PMO Manager |
| PCP | Payment Channel Partnerships |
| Process Step | COO | CFO | CTO | CISO | CRO | H-Legal | H-Treas | PM | Int.Lead | Princ.Arch | Comp.An | SQA | PMO | PCP |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1. Vendor identification | C | I | C | - | I | - | I | R | S | S | - | - | S | A |
| 2. Due diligence | C | C | C | C | A | S | C | S | - | - | R | - | S | S |
| 3. Commercial negotiation | A | C | I | - | - | S | C | S | - | - | - | - | S | R |
| 4. Legal agreement | C | I | I | C | C | A | - | S | - | - | S | - | S | S |
| 5. Technical integration | I | - | A | C | - | - | - | C | R | R | - | S | S | S |
| 6. Security assessment | - | - | C | A | C | - | - | - | S | S | S | R | S | - |
| 7. Go-live | A | I | C | C | C | I | I | R | S | S | S | S | S | S |
| 8. Performance monitoring | A | C | C | C | C | - | C | R | S | - | S | S | R | S |
Supporting Role Summary¶
Procurement is Supportive or Informed across other business processes where third-party vendors are involved:
| Process | Domain Owner | Procurement Role |
|---|---|---|
| 7.2 Merchant Onboarding | Payments | PMO: I on lead qualification; R on post-launch review |
| 7.5 Remittance Corridor Activation | Payments | PMO: S on demand assessment, regulatory scoping, partner ID; R on testing |
| 7.7 White-Label Wallet Provisioning | Product | PMO: S on client requirements gathering, configuration, testing, go-live |
| 7.9 Sanctions Screening | Compliance / Risk | Eastnets (third-party screening tool) is procured by this function |
| 7.11 Incident Management | Technology | PMO: R on stakeholder communication; R on post-incident review; R on remediation |
| 7.12 New Market Entry | CEO / Regulatory | PMO: S on market assessment; S on entity incorporation; S on licence application; S on go-live |
| 7.13 Product Development | Product | PMO: A on sprint planning; S on PRD, architecture, UAT, development, deployment |
| 7.16 Technology Change Management | Technology | PMO: A on impact assessment; S on change request; S on architecture review |