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Simpaisa Group - Operating Model

Individual Transition Plan

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Simpaisa Group - Operating Model

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Operating Model
Operating Model
- Overview and Strategy
- Governance, Regulatory and Compliance
- Organisational Design
- Roles and Responsibilities
- Roles, Grades and Bands
- RASCI Matrices
- RASCI Sub-Processes
  RASCI Sub-Processes
- Core Business Processes
- Technology, InfoSec, Finance and HR
- Country Operating Models
- Policies, Standards and Procedures
- Platform Team Charter
- Document Skeleton
CDO Strategy
CDO Strategy
- 90-Day Plan and DT Roadmap
- Digital Office 30-60-90 Plan
- Division Structure and People
- Team 30/60/90 Plans
  Team 30/60/90 Plans
Strategy
Strategy
- CDO Execution Plan 2026
- Strategy Alignment - KOS
- Offsite Briefing Pack
- Technology Radar
- Platform Team Charter
- Agentic AI SDLC Methodology
- Investment Readiness Assessment
- Business Capability Model
- KOS - Knowledge Operating System
  KOS - Knowledge Operating System
Ways of Work
Ways of Work
Technology
Technology
- Transaction Lifecycle Architecture
- SDLC Governance Framework v2.0
- SDLC SOP Gap Analysis
- Gate Mapping - Global Network to SDLC
- Architecture
  Architecture
- Data Models
  Data Models
  - Canonical Data Model
  - Merchant
  - Pay-In
  - Pay-Out
  - Remittance
  - Cards
- API Specifications
  API Specifications
- User Journeys
  User Journeys
- Workflows
  Workflows
- Threat Models
  Threat Models
  - Pay-In
  - Pay-Out
  - Remittance
  - Cards
  - Admin Portal
  - API Gateway
  - Merchant Portal
  - Mobile SDK
- Playbooks
  Playbooks
- Engineering Standards
  Engineering Standards
- SDK Documentation
  SDK Documentation
  - Generation Pipeline
  - Go SDK
  - Python SDK
  - TypeScript SDK
  - PHP SDK
  - Java SDK
  - C# SDK
  - Rust SDK
  - CLI
  - Portal Template
- Audit Reports
  Audit Reports
Regulatory and Compliance
Regulatory and Compliance
- DFSA Cat 3D Gap Analysis
- DFSA Regulatory Suite
- Regulatory Governance Suite
- Risk and Prudential Suite
- Board Deck and DFSA Evidence Matrix
- Country Playbooks
  Country Playbooks
  - Pakistan
  - Bangladesh
  - Nepal
  - Sri Lanka
  - Iraq
  - Egypt
  - UAE
  - Saudi Arabia
Policies
Policies
Governance
Governance
Market Intelligence
Market Intelligence
- Competitive Landscape
- Competitive Landscape - By Country
- Competitive Landscape - By Service
- Competitor Analyses
  Competitor Analyses
  - OpenFX
  - Paymob
  - Tap Payments
  - BVNK
  - Bridge.xyz (Stripe)
  - TAG Innovation
  - Cybrid
  - Paga
  - Flutterwave
  - OPay
  - Moniepoint
  - PalmPay
- Infrastructure Intelligence
  Infrastructure Intelligence
- Partner Profiles
  Partner Profiles
  - JazzCash
  - Easypaisa
  - HBL
  - UBL
  - Faysal Bank
  - Telenor Pakistan
  - 1Link
  - Zong (CMPak)
  - bKash
  - BRAC Bank
  - Agrani Bank
  - AamarPay
  - Visa
  - Mastercard
  - dLocal
  - Thunes (Partner)
  - PayMob (Partner)
People and Talent
People and Talent
Appendices
Appendices

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People and Talent

Digital Office - Individual Transition Plan¶

Owner: Daniel O'Reilly, Chief Digital Officer
Updated: April 2026

Target Org Chart

Confidential - Simpaisa Group 2026. Prepared by Daniel O'Reilly, Chief Digital Officer.