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Backup Policy

Owner Classification Review Date Status
CDO Office Internal April 2027 Active
Field Details
Document Type Policy
Document Reference SP-BP-003
Version 1.2
Owner CISO
Classification Confidential
Review Cycle Annual

Introduction

This policy defines Simpaisa's requirements for the backup of information assets to ensure that data can be recovered following a loss event, system failure, or disaster. Regular and tested backups are essential to maintaining business continuity and protecting the organisation's information assets.

This policy applies to all information systems, applications, databases, and data assets owned or managed by Simpaisa.

Documentation

Document Control

This policy is maintained under document control. All changes to this policy must be approved by the CISO and version-controlled accordingly.

Records

Records of backup activities, including completion status, errors, and restoration tests, shall be maintained and retained in accordance with Simpaisa's records retention requirements.

Distribution

This policy shall be distributed to all IT staff responsible for backup operations and to relevant management stakeholders.

Privacy

Backup data shall be subject to the same privacy and confidentiality controls as the original data. Access to backup media and systems shall be restricted to authorised personnel only.

Responsibility

The IT team is responsible for implementing and maintaining backup procedures in accordance with this policy. The CISO is responsible for oversight and policy compliance.

Policy

All critical and important information assets shall be backed up in accordance with the backup schedule defined in this policy. Backup procedures shall ensure that data can be restored within the defined recovery time objectives (RTO) and recovery point objectives (RPO) for each system.

Backup Frequency and Storage

Data Type Frequency Destination Method
Critical Data Daily Cloud Automated cloud backup
Transactional Data Daily AWS Automated AWS backup
Source Code (Bitbucket) On every commit Bitbucket Repository Automated repository backup
Documents Monthly Lock and Key (secure physical storage) Manual/automated document backup
PDC (Primary Domain Controller) Daily Backup Server Automated server backup
CCTV Footage Rolling 1 month retention NVR (Network Video Recorder) Continuous recording with auto-overwrite
Firewall Configuration Weekly SharePoint Automated configuration export

Backup Verification and Testing

  • Backup completion status shall be monitored and logged daily

  • Backup restoration tests shall be conducted at least quarterly for critical systems

  • Restoration test results shall be documented and reviewed by the IT Manager

  • Any backup failures shall be investigated and resolved promptly

Backup Security

  • Backup data shall be encrypted in transit and at rest

  • Access to backup systems and media shall be restricted to authorised IT personnel

  • Off-site backup media shall be stored in a secure location with appropriate physical access controls

  • Cloud and AWS backup access credentials shall be managed in accordance with the Access Control Policy

Retention

Backup retention periods shall align with Simpaisa's data retention requirements and applicable regulatory obligations. Backups shall be retained for a minimum of:

  • Daily backups: 30 days

  • Weekly backups: 12 weeks

  • Monthly backups: 12 months

  • Annual backups: 7 years (for financial and regulatory data)

Enforcement

Compliance with this policy is mandatory for all IT staff and system administrators. Non-compliance may result in disciplinary action in accordance with Simpaisa's HR policies.

Any exceptions to this policy must be formally documented, risk-assessed, and approved by the CISO.